Get out of bed with big business Google; Adwords Support Number 1-866-246-6453

Adwords Support Number 1-866-2-Google or 1-866-246-6453

Wondering how to contact an AdWords representative?

Yeah I know, they make it hard to find. But alas, here is the coveted Google support number you have been looking for. At least one working Google AdWords support phone number for the masses without million dollar budgets to use.

Adwords Support Number: 1-866-2-Google or with just numbers 1-866-246-6453.

Also, you can use their Adwords Contact Form. But it's slow because the people over at Google have more to do than help us small timers trying to scrape by. (like take over the digital world)

And if you're into snail like slow support, you can even snail mail them, but I've never tried that and imagine it would take weeks to get a reply. Let me know if you have and have had a faster response.

Google's HQ address is:

Google Inc.
   1600 Amphitheatre Parkway
   Mountain View, CA 94043

Update. I got a call the other morning; it was a girl from another country, with a heavy accent. She said, "I just called your number, and it is no longer working". Hey, guess what, I just tried it and it works fine. Hmm who do you think this was?

I suspect it was one of these Foreign Google Reps trying to get me to remove the number. I will tell you what reps, you email me and maybe we can work out a deal but until then…

I think Google needs to do some quality control research on their foreign reps. Every time I email one of them, I get some person in the Middle East than is more interested in getting me off the phone than in helping me.

I would love to work for Google, I applied back in 1999-2001 over and over again, before most of the people that worked for them now actually knew who they were.

I use to fix computers for my family, my friends, at school in the IT department, and as a side business while I was at school at Cal Poly San Luis Obispo. During that time I set hundreds if not thousands of browser homepages to Google. Even taking the time to open up all the browsers on the computer to make Google the homepage.

What did I get? Well, they probably consider me a SEO spammer when all I am trying to do is pay my bills. Sorry Google, I wasn't elite enough to solve that crazy equation you had on all those billboards back in the day. Had I been, things may have been different. But now when I call into Google Support offices for help, besides having to talk to some foreigner on the other side of the world doing a job I would gladly have if it were here in the states at a reasonable rate, they immediately look to see how much budget I am managing before they offer me full support.

Who promoted you back in the day Google?

I know it wasn't that ex San Diego Charger cheerleader and her boss that took me and the other PPC specialists out to dinner back when I worked for Mea Digital down on 5th avenue San Diego's Gaslamp district. The Google Representative that sat next to me kept rubbing my leg "accidently" knowing full well she would never say yes to a nerd like me had I asked her out. Well, I must admit I am a good looking nerd and had a very good job. Moving on.

No one would admit this, both at Google or even at the agency I use to work for, but they were bribing us to spend more money with them by taking us to the most expensive steak house on 5th Avenue in San Diego, and by having two beautiful girls entertain us.

Yeah, back then I had their contact info. Anytime I had any problems all I had to do was pick up the phone and call my cheerleader. It was actually pretty awesome. I really loved it. Who wouldn't?

But since that apex of my Google Customer support days what have I experienced?

While working for clients with small budgets, not much support at all has come my way. I am hard pressed to even get someone on the phone and when I do they are more interested in getting me off the phone than helping me.

Last year when I was managing the GDefy Shoes campaign for Gravity Defyer and Gadget Universe I called them several times after the owner of the company Alexander Elnekaveh yelled at me in his office because other people were bidding on these terms and he wanted them gone. Other companies with an internal legal department and bigger overall managed budgets were soliciting him apparently.

So each time after being yelled at I would call Google support and complain others were using our branded terms in their ads. Google support 3rd world would tell me to fill out the copyright infringement form so I did. In all I filled out the form about 10 times. I did so each time following a lecture from Alexander Elnekaveh, after the 23 year old 1st full time job VP of direct marketing Tim Wallace would point out that I still had not done a thing about people using the copyrighted words in the SERPS.

But still nothing.

In 2010 Alexander Elnekaveh, Tim Wallace and I went to IRCE Chicago. We walked around to the exhibit hall to various booths. I met some high ups at Google. One time as we approached the new Google Affiliate Marketing booth, the Google Reps were standing there in front of the booth talking, laughing, and drinking a beer. When Alex and I walked up to them, the man in charge was more annoyed we were trying to take their attention than he was helpful. I guess the models they hire to help them out at these trade shows were more entertaining than us, because Mr. Google Face was sure giving them lots of attention and not much to us at all.

Within a couple of weeks I lost that GDEFY Shoes contract and spoke with an affiliate marketing guru friend of mine Tony River. He is one of our coaches here. Tony lives somewhere in the Caribbean, he doesn't say exactly where he is, I don't think he wants anyone to know, we met years ago in a hard to reach IRC dungeon dedicated to online marketers and hiden somewhere digitally in the world wide cloud.

 

He was annoyed the Gravity Defyer, GDefy Shoes, and Gadget Universe group had given me such a hard time about something I obviously couldn't do a thing about. Their own Lawyers in his "near the beach" office in El Segundo, CA had even refused to help in this situation. So, because of the way things went down, Tony River decided to run his own ads, doing exactly the type of thing that Gravity Defyer CEO and VP were giving me a hard time about.

But guess what... Google doesn't like small time business people apparently because it only took a few months for them to flush Tony's quality score down the drain. It really is very sad they make it the hardest for the marketers with the smallest margins to work with. But Mr. River knows this, he even plans for it so after it was all said and done he had happily made his $6000 bonus working 10 minutes a day for 6 months so he moved right along to the next case.

With Google cracking down one would expect these copyright terms to be completely gone from the SERPS by now. Nope! Go right now and do a search for "gdefy" or "gravity defyer" and you will see people like Zappos are still getting away with it. Why? I suspect because Zappos is spending millions of dollars a year, and Tony River is not...

 

Besides just ranting, my point in all this is that Google should spend more time and focus on us little people that helped them get to where they are. We are the ones that made you, now please help us in return. Corporate America is doing fine in this economy, it is us little people that are struggling. So get out of bed with big business Google; we liked you more when you were philanthropic with us small folk.